FAQ
Your questions, answered.
FAQs
Find answers to the most common questions about our services and how we can support your logistics needs.
Questions
HAT PLC provides international shipping, inland transportation, customs clearance, warehousing, and flight ticket sales.
You can track your shipment in real-time through our dedicated online tracking portal on our website.
We primarily warehouse textiles, clothing, shoes, bags, briefcases, and related items.
We transport goods from China, Dubai, and other markets to Rwanda and the DRC (Goma and Bukavu).
Yes, we fully manage the customs clearance process for our clients' goods.
You can request a quote through our online form available on our website or by contacting our customer service team.
Yes, we provide reliable logistics solutions for businesses of all sizes and individuals with specific shipping needs.
Timelines vary depending on the destination and the complexity of the customs process, but we always strive to deliver fast and efficient services.
You can book a flight ticket by contacting our ticket sales team through our website or by phone.
Yes, we tailor our logistics solutions to meet our clients' unique requirements. Contact us to discuss your specific needs.